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During business hours, this is generally a live chat. Support usually responds within a couple of hours.

  • Open Day One on iPhone, iPad, or Android. Tap Settings > Support > Contact Support.
  • On our support pages at, click the chat icon at the bottom right.


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Support hours are Monday-Friday, 9 AM to 5 PM, Mountain Time (UTC -7). Estimated response time is within 24 business hours.