Day One / Contact

Technical Support

Self-service

  • Search our help guides for troubleshooting and tutorials in the Support Center
  • Open Day One on iPhone, iPad, or Android. Tap Settings > Support > Knowledge Base to search help guides.

Chat

  • Open Day One on iPhone, iPad, or Android. Tap Settings > Support > Contact Support.
  • Go to the Support Center and click the chat icon at the bottom right.

Typical response time within 1 business day

Email

support@dayoneapp.com

Please include the following:

    1. App version number: http://help.dayoneapp.com/troubleshooting/day-one-version
    2. Day One User ID on each device (numeric ID): http://help.dayoneapp.com/troubleshooting/day-one-user-id
    3. The account status on each device: http://help.dayoneapp.com/day-one-2-0/day-one-account-status

Typical response time within 1 business day

Other Inquiries

Send pre-purchase or other non-technical inquiries to the Day One Team.