Need help with Day One? Check out our self-service Help Guides for documentation, tutorials, and FAQs.
Day One Forum
If you can’t find an answer in our Help Guides, please post your question on the Day One Forum at forums.dayoneapp.com for further assistance.
Premium users have access to priority support. (Be sure to contact support using the email/account associated with your Premium subscription.)
To access Premium support, go to Day One on iOS/Android > Settings > Support > Contact Support to start an email with the default mail client.
Please include the following if possible:
- Device info (Mac, iOS, Android)
- Day One version number on all devices
- Day One User ID
Due to a higher than average volume of ticket requests, our current estimated response time to Premium support requests is within 24 business hours. We appreciate your patience as we work to assist you as quickly as possible.