Day One diagnostics

Follow these steps to send detailed diagnostics to Day One support:

iOS:

Try to reproduce the steps that created the issue.
Go to Day One > tap your Avatar > Support > Diagnostics and select “Email Diagnostics.”
In the email that opens up, please add the report number to the subject line when you first contacted us, like this: Attn: Ticket #. If this is the first time you are contacting us, please share a description of the issue.
Please include any Entry IDs from affected entries, if applicable. See here: Locating an Entry ID

If the email address does not populate automatically when sending the email, please use support@dayoneapp.com

Try to reproduce the steps that created the issue.
Go to Day One > Settings > Support and tap “Contact Support.” The email will include a zip file of your device’s diagnostics.
In the email that opens up, please add the report number to the subject line when you first contacted us, like this: Attn: Ticket #. If this is the first time you are contacting us, please share a description of the issue.
Please include any Entry IDs from affected entries, if applicable. See here: Locating an Entry ID

Try to reproduce the steps that created the issue.
Go to Day One > Settings > Support > Report a Bug > Send in Diagnostics File
In the email that opens up, please add Attn: Ticket # to the subject line.
Please include any Entry IDs from affected entries, if applicable. See here: Locating an Entry ID