This is not a comprehensive list of known issues in Day One, but some of the common issues. If you have something to report, please contact support.
Day One Sync
If you’re seeing any sync errors please see our Day One Sync Status page.
Day One for macOS
Typing Lag
Status: Reported to the engineering team for investigation.
Duplicate Tags
Status: Reported to the engineering team for investigation.
Day One for iOS
Unable to copy or move entry
- Status: Corrected in version 2024.4. Please update your device to the latest version if you’re having trouble copying or moving an entry.
Photo, Template and Audio Entry Buttons Not Working on iPad
Status: Corrected in version 2024.3. Please update your device to the latest version if you’re having trouble tapping any of the photo, template or audio icons when writing an entry.
Random Timeline Highlighting
It has been reported that some are seeing a portion of their timeline previews highlighted when no highlighting is used within the entry.
Status: Reported to the engineering team for investigation
Day One for Android
We are currently working on updates for the Android version of Day One and hope to have some released in the near future.
Cannot edit certain entries
Status: This is currently by design. Any entries created or edited in version 2.8 (or later) on macOS or 3.0 (or later) on iOS will not be editable on Android at this time. We built an all-new editor for Day One on iOS and macOS and it has not been added to Android at this time. To prevent data loss when editing entries, this has been locked on Android.
Workaround: Users can still create and view entries on Android. Once the entry is edited on iOS or macOS, it will no longer be editable on Android until the new editor is available there. We do not have an ETA yet.
End to End Encryption not currently supported
End to End Encryption is not currently supported on Android but it is being actively worked on. This may prevent some journals created on iOS/Mac from syncing over to an Android device.
Status: Being actively developed for Android
Workaround: Users can create a new journal without End to End Encryption and then move those entries to that new standard encrypted journal so they will sync across all platforms.
Photos not attaching to entries
Some users have reported that they cannot add photos that are stored in their default photos app.
Status: Being actively looked into
Dates appearing incorrect in the Timeline View
Status: Being actively looked into
Day One Classic (Version 1.0) [Obsolete]
There are several known issues with Day One Classic (version 1) when using the latest OS versions (iOS 11 & macOS 10.13 or later). Day One Classic is no longer supported. We strongly encourage you to upgrade using these instructions: Upgrading from Day One Classic. Please see this guide: Day One Classic is retired.
If you’re interested in feature requests, see Day One Feature Requests.
