Day One FAQ

FAQs about Day One

Day One Premium launched on June 28, 2017. For more information, please see this guide: Day One Pricing

Day One: Frequently Asked Questions

Q: What’s new in starting in Day One?

Loads of things are improved from Day One Classic, but here are some of the biggest features:

  • Multiple Photos per entry (Plus/Premium)

  • Multiple Journals (Plus/Premium)

  • Day One Sync (Plus/Premium)

  • Map View (New to iOS)

  • Photo View (New to Mac)

  • Custom Reminders

  • Entry Management (select, move, tag, and delete multiple entries at a time)

  • Timezone Support

  • Activity Feed

  • Apple ID Login for Day One Sync

  • IFTTT support (Plus/Premium)

  • Favorite Locations

  • Book Printing (in New to iOS)

Q: When was it released?

Day One was first launched for iOS and Mac on Thursday, February 4, 2016. For more information about subsequent updates, see our Mac and iOS release notes. It was a separate app from our version 1 app, now designated “Day One Classic.”

Q: What does it cost and where can I purchase it?

Day One is a free app to download on iOS and Mac as standalone apps with Basic features. Premium features are available for an in-app subscription. It is $34.99 USD/year.

Q: Are you giving a discount to users that purchased Day One before subscription?

We offered a discount to Plus (legacy) users from June 28, 2017 to June 17, 2019. The discount is not currently available. Because “Plus” user status based on your purchase history, it’s possible you could see this status on an iOS device but not your Mac (or vice versa).

Q: Why are you charging for this update?

Day One is the result of over two years of design and development. Paying for Day One means that we’ll be able to continue to maintain and develop the Day One apps.

Q: Do I need to create a Day One account in order to sync?

Yes. If you want to sync your data to other devices, you’ll need to create an account which will enable Day One Sync. Learn More: Day One Sync and Day One Sync FAQ.

Q: Why can’t I use Dropbox and iCloud for syncing?

A requirement for Day One’s new features was that we create our own syncing service—Day One Sync. Encryption and other features are dependent upon Day One’s server infrastructure.

Beyond providing these benefits, Dropbox and iCloud were never 100% successful for all of our users. We had numerous cases of data loss and duplication. This was not acceptable to us, so we’ve built Day One Sync from the ground up to be tailored to Day One journal data.

It’s taken considerable effort and investment, but we believe creating Day One Sync is the right thing to do for the stability and growth of the Day One platform.

Q: Does Day One back up to iCloud?

Yes. See this article to learn how: What’s the difference between backup and sync?

Q: How do I import my Day One Classic (v1) journal data into Day One?

Day One makes it simple to import your Day One Classic data. For more information, see Importing Day One Classic Data on our support website.

Q: Is the Publish service no longer supported?

Publish, a service for posting selected entries to a webpage, is not available in Day One. 

Q: What’s next from the Day One team?

Lots… and it makes us very happy. See our Popular Feature Request page. 

Journal from here, there, everywhere.

Download the Day One journal app for free on iPhone, Android, iPad, Mac, and Apple Watch.

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