Merging Day One content into another account

This guide is to help you merge Day One content from one account into another when you have unintentionally made multiple Day One accounts. If you notice you have different User IDs on your devices, then this is a sure sign you have multiple Day One Accounts.

Accidental multiple accounts is most common when you use the Sign In With Apple feature. When using an Apple ID to sign in, you can use the feature Hide My Email—Apple’s private email relay service—to create and share a unique, random email address that forwards to your personal email. That way, you can receive useful messages from us without sharing your personal email address. Because we don’t have the email address you use with your Apple ID, we can’t double-check for a duplicate account. This makes it is surprisingly easy to have multiple accounts with Day One, one that uses your email with an Apple ID and one that uses your email with a Day One account.

IMPORTANT: Skipping the backup steps before merging account content may result in permanent data loss. Always complete ALL preparation steps before proceeding with the merge.

How to Merge Your Account content

⚠️ CRITICAL: Data Backup Steps (Required)

If you have accidentally created multiple Day One accounts or want to merge content between accounts with different emails, you MUST complete these backup steps before proceeding:

1. Before you begin, export your data as a JSON file on each device. This can be re-imported if necessary. See here. This is just a precautionary measure and may not be needed.

2. Save a copy of the encryption key from Day One > Settings > Sync > Encryption Key (iOS) OR Day One > Settings > Journals > Show Encryption Key (macOS) if not already saved.

3. Download All Media: Day One > Settings > Sync > Storage > Download All Media

The next steps to merge account content vary depending on platform, however, you only need to do the process once. Then you can log in with the consolidated account on all devices.

Merging account content on iOS

1. Open Day One
2. Go to Settings
3. Tap on your profile
4. Tap Advanced
5. Tap Merge content into another account
6. Sign into your second account

Merging account content on MacOS

1. Open Day One
2. Go to Settings > Sync
3. Click the ... on the top right of your profile picture
4. Choose Merge content into another account
5. Sign into your second account

Merging account content on Android

1. Open Day One
2. Go to Settings
3. Tap on your profile
4. Tap Merge content into another account
5. Sign into your second account

Next steps after merging account content

After completing these steps, all devices should show the same User ID.

If all devices are not showing the same Account Status for syncing, please try these steps to Restore Purchases on the platform where Premium was purchased.

Deleting the duplicate account

Note that merging content from one account into another only copies the content to the chosen account. The accounts themselves are not merged, so the duplicate account still exists and still contains the content that was merged.

To avoid any further issues, once you’ve verified that your chosen account now contains all of your merged content from both accounts, you can go ahead and delete the duplicate account if you no longer need it.

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**If you have multiple email addresses and/or multiple Apple IDs, please contact support for additional help.**

Please note that the Account Deletion process takes ~5 days (to avoid accidental deletion). If you would like to link your Apple ID to the Day One account again to prevent duplicate accounts in the future, please wait about 5 days after completing step number 4 and then sign into your account at https://dayone.me/settings and link the Apple ID.