Premium Subscription Troubleshooting

How to restore Day One Premium in all Day One 2 apps

Only one subscription is needed for Premium on all platforms. If you have purchased Day One Premium (or Plus) and it is not showing up on all your devices, please follow these steps on the device where you purchased the Premium subscription (or Plus): 

The Restore Purchases button must be done on the device where you originally subscribed. That will send the receipt info to the server and then to the other devices. The icon for iOS and Mac is slightly different. See below:


Day One > Settings > Advanced > Select “Restore Purchase”


Day One > Settings > Account Status > Select “Restore”


Go to Day One > Settings > Support > Restore Purchases

Or on the upgrade screen there is a button for Restore Purchases

If you do not see Premium on your other devices after these steps, please contact Day One support.

Journal from here, there, everywhere.

Download the Day One journal app for free on iPhone, Android, iPad, Mac, and Apple Watch.

Journal from here there and everywhere mobile devices image.Journal from here there and everywhere mobile devices image.